shipping

PRE-ORDER STATUS UPDATES

For information on a pre-order status, please check the appropriate product pages or Click Here

SHIPPING

You can track your order from your shipment confirmation email, or contact us as needed by clicking here
Any orders including both the Ghost of Tsushima pin and Ghost of Tsushima T-shirt will be shipped once all items have arrived in the fulfillment center. Orders placed on or after November 3rd, 2025 must be purchased individually.

AVAILABILTY

Ghost Rewards is available to residents of US, Canada, Australia, Japan, EU and UK. For orders to the EU and UK, please visit: GhostRewards.EU.PlayStation.com

Countries where ghostrewards.playstation.com currently ships: United States, Canada, Australia and Japan.

Countries where ghostrewards.eu.playstation.com currently ships: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic (Czechia), Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Availability in additional countries is under review and may be introduced at a later date.

DELIVERY TIMES

Standard shipping typically takes 3-5 business days for transit. Expedited shipping typically takes 2-3 business days for transit*.
Our warehouse requires one business day for order processing, so please take this into account when selecting a shipping method.
Orders to locations outside of the continental US may experience delays in shipping due to inbound customs.
Standard Shipping for orders to these locations typically takes 7-15 business days for transit but can take longer.
*Please note that transit times are only estimates and are not guaranteed.

PRE-ORDERS

If your order includes a preorder item, please refer to the product page for details about the estimated delivery ETA or click here for the latest updates on all preorders.
Items must be purchased individually. If you’d like to order multiple items, each item will need to be placed in a separate transaction.
Any orders including both the Ghost of Tsushima pin and Ghost of Tsushima T-shirt will be shipped once all items have arrived in the fulfillment center. Orders placed on or after November 3rd, 2025 must be purchased individually.

SHIPPING RATES

Rates are calculated before checkout is complete, so feel free to try multiple methods for the best fit.

SHIPPING RESTRICTIONS

Please note that most carriers cannot deliver to PO Boxes. We generally advise against entering a PO Box for the delivery address.

INTERNATIONAL SHIPPING AND CUSTOMS

Your shipping total only covers the costs associated with getting your package delivered to you. Beyond that, some countries impose an extra duty on incoming purchases as they cross the border. If you’re unsure about whether or not your country has such a duty, you may wish to confirm your country’s import policy before purchasing, as they vary from country to country. Please note, tracking details may be limited for International Shipping.